RETURN POLICY

DOMESTIC RETURNS AND EXCHANGES

If, for any reason, you are not satisfied with your domestic online purchase, please email us at customercare@bagogo.com. Please see international return instructions below.

Full price and sale merchandise may be returned or exchanged within 14 days of your order delivery. Items marked ‘Final Sale’ are not eligible for return.

Shipping charges are non-refundable.

Follow these simple steps to return your purchase

Step 1: Complete your domestic return or exchange form, be sure to fill out the item and return reason, on the back of your order invoice. Save a copy for your records and include the original invoice with your returned merchandise.

Step 2: When packing your return please seal your box securely. Products must be returned in the original packaging. If a circumstance arises and you do not have the original packaging, you may return your package in a plain shipping box.

Step 3: Shipping your domestic return remove any existing shipping labels, stickers, or other materials from the shipping box. Please use the prepaid pre-addressed return label included with your order and attach it to the exterior of the shipping box.

You may drop off your package to any authorized FedEx location or call FedEx for a pick up at 1.800.GoFedEx. You can also send your merchandise back to us at the address below, using any other traceable method and at your own expense. If you choose to ship via another form of shipment or carries, return fees will not be refunded.

Please send domestic returns to:

BAGO RETURNS

3835 Cross Creek Road #3A
Malibu, CA 90265

All merchandise must be in its original condition, new, unworn and/or unaltered with all original tags attached. Upon receipt of returned merchandise, we reserve the right to deny refund if the items do not meet our return policy requirements or standards.

Once your package has been received, your refund will be processed within 7 business days. All refunds that meet our return policy and standards will be issued in the original form of payment. If you have any questions regarding your domestic return please contact our customer service team at customercare@bagogo.com.

Bagogo.com reserves the right to change this Returns and Exchanges policy at any time.

At this time, bagogo.com is unable to accept returns or exchanges for products purchased in a retail store, department or any other website.

When do I get my Return?

Once your package has been received, your refund will be processed within 7 business days.

All refunds that meet our return policy and standards will be issued in the original form of payment. If you have any questions please contact our customer service team at customercare@bagogo.com..